Smartsettle ONE Competition Produces 93% Settlement Rate
VICTORIA — Thursday, June 19, 2008 — Smartsettle ONE debuted at the 7th Annual International Forum on Online Dispute Resolution in a public demonstration hosted by the International eNegotiation Tournament.
The Smartsettle ONE Competition started one week prior to the Forum and ended at the closing ceremonies. Participants were offered a choice of three types of cases; Insurance Claim Settlement, Residential Tenancy Dispute and a Broken Supply Agreement. In each situation, the players negotiated a single monetary issue using Smartsettle ONE’s state-of-the-art web interface.
Lorne Merryweather receiving prize for professional negotiating from Tournament Manager, Carissa Boynton
With the world’s international experts on ODR competing with Smartsettle ONE, the settlement rate was an astounding 93%. Smartsettle considers this success verification that the company has created a simple and intuitive system that rewards good negotiating behavior. No traditional negotiation training or skills are necessary to quickly achieve a fair outcome.
Out of a total of 60 negotiations, 54 ended in agreement. Since Smartsettle ONE is designed to be an early intervention tool, this settlement rate represents enormous potential savings.